TERMS and CONDITIONS:

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

All payments are subject to the following conditions:

1. Detailed instructions are given in the login page of the web payment about the procedure to be followed in case of completed transaction and payment confirmation slip received, as well as failed transaction. Please follow the instruction carefully.
2. Once “pay” – option is selected, you will be directed for payment through net banking or debit / credit card. You can choose the desired payment option and proceed.
3. Once the payment is successful, you will get a payment confirmation slip and the student must keep the same for reference.
4. In case the payment is not successful due to any reason you will get a display on the status of failure in payment.
5. In case none of the above two happens, and there is heavy delay in any response from the system – if you have not proceeded with payment and not given card detail particulars, you may proceed from the beginning again and start the payment process again
6. In case you have given all the debit / credit card details or net baking authorization for payment, and have not got any response, please check with your bankers, or credit card company and see if your account is debited. If your bank account / credit card is debited, please do not make any attempt to pay again.
7. However, if your account is not debited in the bank, you must make the payment and get payment successful confirmation.
8. In any case, make a note of reference/transaction details in case of net banking or card payment.

REFUND POLICY

CANCELLATION/REFUND POLICY

1. There is no cancellation option for the end users after payment is made.
2. In case of duplicate payment, parent/student, kindly approach admin or finance or accounts department for refund with proof of the transaction reference/ your bank statement.
3. Refund will be processed within 10-15 working days, respective payment gateway will send back to the issuing bank [user’s card banker] in batches for processing, which should approximately take 8-15 working days, depending on issuing banks policies.

SECURITY

1. The online transactions are executed using SSL technology to ensure secured transactions.

PRIVACY POLICY

PRIVACY POLICY OF VIHAA INTERNATIONAL SCHOOL

1. VIS (Vihaa International School) recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.vihaainternationalschool.org, as well as other online and offline sources.
2. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
3. VIS is a part of VKM EDUCARE FOUNDATION, having its registered office at 236, Kalbadevi Road, 3rd Floor, Gomti Bhavan, Mumbai-400002, Maharashtra, INDIA.
4. Information we collect:
   1. Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.
   2. Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to VIS.
   3. Demographic information: We may collect demographic information about you, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
   4. Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
   5. We collect information in different ways: We collect information directly from you when you fill any online application or request/inquiry forms that we include in our website or social media handles. We also collect information if you post a comment on our websites or ask us a question through phone or email.
   6. We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
   7. We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
5. Use of your personal information:
   1. We use information to contact you. We might use the information you provide to contact you for promotional purposes.
   2. We use information to respond to your requests or questions. We might use your information to confirm your application.
   3. We use information to improve our admission services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
   4. We use information to look at site trends and visitor interests. We may use your information to make our website and services better. We may combine information we get from you with information about you we get from third parties.
   5. We use information for security purposes. We may use information to protect our organization, our human resources, or our websites.
   6. We use information for our marketing purposes.
   7. We use information to send you transactional communications. We might send you relevant emails or SMS.
   8. We use information as otherwise permitted by law.
6. Sharing of information with third-parties:
   1. We will share information with third parties who perform any services on our behalf. We will share information with our business partners.
   2. We may share information if we think we must in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or we might also share information when we are investigating potential fraud.
   3. We may share information with any successor to all or part of our business. For example, if part of our service is sold, we may give our information as part of that transaction.
   4. We may share your information for reasons not described in this policy. We will tell you before we do this.
7. Third party sites: If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
8. Jurisdiction: If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
9. Grievance or queries: If you have any questions about this Policy or other privacy concerns, you can also email us at contact@vihaainternationalschool.org.
10. Updates to this policy: From time to time, we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

IMPORTANT: By submitting a payment through the online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.

DISCLAIMER

The articles, information and documents provided on this website are purely for information purpose and no legal commitment whatsoever are attached to the same in case of any error that might have occurred due to unavoidable circumstances despite all the efforts put by the website management team.